Terms and Conditions

Humber Friends T&C's


1. These terms and conditions are made up of the benefits of use, sign up procedure and conditions of use of the Humber Friends membership program.

2. By completing the Humber Friends form or ticking the acknowledgement box on the website, you confirm you have reviewed, understood and agree to the Humber Friends membership program terms & conditions.

3. We reserve the right to change these terms from time to time, and you agree that each time you use the Humber Friends Card you accept the terms as existing at that time. All updates will be published on www.humber.bar/friends

4. The Humber Friends membership program is divided into 2 tiers; Humber Friends and Humber Business. Each membership tier includes different entitlements for members. The breakdown is as follows:

a) Humber Friends:

  1. Every 10th coffee you purchase when presenting your Humber Friends card is complimentary.
  2. Receive a complimentary meal for your birthday. The offer is sent out via the email address the Humber Friend provides. The offer is valid 2 weeks prior and 2 weeks following the Humber Friends registered date of birth. The offer comprises of a complimentary meal, when a second meal of equal or greater value is purchased. The complimentary meal will be the one of lesser value. Only one redemption per Humber Friend is valid per year.

b) Humber Business:

  1. Every 10th coffee you purchase when presenting your Humber Friends card is complimentary.
  2. 10% off food & non-alcoholic drinks
  3. VIP ability to book the Rooftop for client meetings; breakfast, coffee or lunch.


5. You must be over the age of 18 to register as a Humber Friend

6. From time to time, Humber may send you marketing material with special offers and promotions.

7. Each Humber Friends card is valid for one person only and cannot be used by any person other than the Member whose name appears on the Humber Friends card issued.

8. None of the benefits are redeemable for cash or transferable.

9. In the case of a lost or stolen card; Humber Friends members should visit Humber and request a new card. To activate the new card, simply fill out the new Humber Friends registration card in the venue and return to staff, noting you are replacing a lost card.

10. No fees will be charged by Humber for the issue, registration, activation or use of the Humber Friends card.

11. The Humber Friends card needs to be produced for swiping at the start of each transaction to be eligible to accumulate points and redeem benefits. If the card is not presented before the transaction is completed Humber is not obliged to issue benefits for that transaction.

12. The Humber Friends Card has the ability to have cash loaded against the card, to be used across the three levels of Humber.

13. Any matters of dispute relating to the earning or allocation of rewards or points will be resolved at Humber’s absolute discretion. In all matters the decision of Humber will be final and cannot be contested and the member hereby agrees to accept such decisions.

14. Unless otherwise provided in these terms and conditions, cash loaded against the card won’t expire as long as you remain a Humber Friend.

15. In the event that you unsubscribe from the Humber Friends membership program your membership will be cancelled and all entitlements, benefits and privileges will be cancelled and forfeited at this time.

You agree that you have read and accept the terms of our privacy policy on www.humber.bar/privacy-policy including without limitation the collection, use and disclosure of personal information.